How are databases keeping you from getting care?

“Why It’s Such a Struggle to Find an In-Network Therapist”

I called about a dozen practices and nearly gave up before I found even one that fit my needs.

This wasn’t my depression telling me I wasn’t worth the trouble, or even an unusual problem overall. And it doesn’t stem from skullduggery, as one weary doctor who suspected companies padded their networks told me. In fact, the insurance industry and regulators are knee-deep in a multi-front struggle to do something very simple: keep their provider databases up to date.

No one could ever accuse the American health care system of elegance, but it’s almost impressive how frustrating and costly this issue can get for everyone involved.

Tonic, Dec. 5, 2016

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